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Settings → Connected Sources → Whoop → Connect. You'll sign in through Whoop's own login screen — Velisa never sees your Whoop password, only the token Whoop hands back afterward. Once connected, your recovery, sleep, workout and strain data starts flowing in on its own. Disconnecting later removes that token from your phone immediately.

Two different causes, depending on how you installed the app:

• Sideloaded with a free Apple ID. A free developer account can't always be issued Apple's HealthKit entitlement, so a sideloaded build ships without it — by design, not by bug. Apple Health will read as unavailable on that build specifically; everything else in the app works normally. A TestFlight or App Store install carries the real entitlement and doesn't have this limitation.
• TestFlight or App Store build, still not working. Check iPhone Settings → Privacy & Security → Health → Velisa, and make sure the specific data types are turned on (Steps, Heart Rate, HRV, Sleep, and so on — Apple grants these individually, and a "no" on one doesn't show up as an error, it just shows up as that number never appearing).

Every install gets the full app, unlocked, for 30 days from first launch — no card, no Apple purchase screen, nothing to cancel if you stop using it. After day 30, most of the app locks and asks for a Velisa Pro subscription (monthly or annual — the exact price is shown in the app before you're ever asked to pay). One thing never locks: Settings → Export everything stays free, permanently, whether or not you ever subscribe.

A subscription renews automatically until you cancel it. Do that from Settings → Manage or cancel subscription inside Velisa (which opens Apple's own subscription screen), or directly via iPhone Settings → [your name] → Subscriptions → Velisa → Cancel Subscription. Cancelling stops the next renewal — you keep access through whatever period you already paid for, and nothing is refunded automatically for time remaining, per Apple's standard subscription terms.

Export: Settings → Export everything builds a JSON file — your profile, settings, workouts and personal records, sleep sessions, and daily health metrics — that you can save to Files or share however you like. It's free at every trial and subscription state.

Delete: Settings → Delete all data wipes everything on this device immediately: workouts, food log, sleep, Coach conversation history, everything. There's no undo and no "are you sure, one more time" screen after you've confirmed once, so export first if you want a copy.

This is the most distinctive thing about how Velisa works, so it's worth explaining properly. Velisa never estimates a number it doesn't have enough of your own real history behind — instead of guessing, or showing a plausible-looking placeholder, it says the metric is still calibrating and (where relevant) how many more days it needs. Every score below is compared against your own rolling history, not a population average, which is exactly why it can't say anything on day one.

Real minimums, read from the app's own scoring code:

Velisa Age is the slowest on purpose — it's built to average out day-to-day noise into something you can trust, not to react to a good or bad week. Everything above starts the moment you connect a source that can supply it (Apple Health, Whoop, or a chest strap), so the fastest way to clear the wall is simply to keep wearing whatever you've connected.

Fully optional. It's a chat layer over your own numbers, and it does nothing at all until you set it up: create your own key at console.anthropic.com and paste it into Settings → Coach. Nothing is sent anywhere before that. Once configured, every question you ask shows you the exact data payload about to be sent, before it's sent — see the Privacy Policy for the full list of what that payload can and can't contain.

Yes. Workout logging, nutrition tracking and weigh-ins all work standalone, with nothing connected. Recovery-related scores (Recovery Score, HRV-guided training, Velisa Age, illness detection) need a connected heart-rate/HRV/sleep source — Apple Health, Whoop, or a Bluetooth chest strap — because there's simply nothing for them to compute from otherwise.

Email [email protected] with your device model, iOS version, and what you saw (a screenshot helps enormously). One thing worth knowing: Velisa is built around never inventing a number, so if you see something that looks suspiciously smooth, rounded, or too complete given what you've actually logged, that's a real bug worth reporting — it means something is behaving unlike the rest of the app.